What’s in a Bandbox?
Every Bandbox includes the album of your choice (from over 100 options) and an issue of our full-color 16-page zine, centered around your selected artist!
How much does a Bandbox subscription cost?
A Bandbox subscription costs just $29 per month. Every month your subscription is active, you'll receive a brand new Bandbox! You may also purchase all our albums via a one-time purchase for $36.
How much does shipping cost?
Shipping is free inside the United States! That includes Alaska, Hawaii and U.S. territories like Guam and Puerto Rico.
Do you ship internationally?
We sure do! International shipping costs $20 per month. If you don't see your country available at checkout, email us at email@example.com and we'll do our best to add it. If you order more that one album, shipping will cost $20 per album.
When will my Bandbox ship?
Your box will ship by the 7th of each month (e.g. September 7 for September). However, we always try to send our shipments sooner than that - it just depends on inventory. Every time we send you a record, you'll receive an email with tracking information.
When will my subscription renew?
Bandbox subscriptions renew once per month at Midnight on the 28th (after the initial subscription is made). We highly encourage members to choose their album well before the 28th though!
Can I select my album every month?
Yes you can, see video below! You must select your album before Midnight on the 28th of every month or Bandbox will curate an album for you.
Do I have to pick an album every month?
Nope! If your account renews for the month, you have until Midnight on the 28th of the corresponding month to update to customize your Bandbox. If you don't do that, we'll send you a curated album and zine that are based on what you've chosen/received in past months.
I want you to curate my box each month, but how do I make sure you don't send me an album I already own?
If you message us on Discogs at bandboxvinyl, we'll add you to our friends list and will make sure to never send you something in your collection! Alternatively, you can email us at firstname.lastname@example.org to let us know what titles to never send you.
What if I want more than one album per month?
If you'd like to receive multiple albums per month, you can either start an additional subscription for each LP via the member portal, purchase a one time album for $36 or email email@example.com with your additional album selection(s) and we'll apply them to your order. See video below for adding another subscription to your account.
What if I receive an album that's damaged or that I'm not interested in?
We offer free exchanges to all active subscribers! If you would like to receive a different record or new copy of the LP you ordered, email us at firstname.lastname@example.org with your updated selection and we'll send you a free shipping label to return the offending album.
Can I skip a month of my subscription?
Yes, as a member you can skip one month at a time. See video below on how to do so!
How do I cancel or pause my subscription?
To cancel your membership, please see video below. We'd love to keep you though and we'd always prefer that you reach out to us first before you cancel!
I only want to receive an exclusive that's shipping in a few months. Do I need to start a subscription to order it?
If you'd like to get the exclusive for only $29, you will need to subscribe with us. If you'd like to just make a one-time purchase, all of our albums are available to do so for $36.
If your question isn't answered above, please email us at email@example.com (Please allow 24-48 hours for us to respond)!