General FAQ

What’s in a Bandbox?

Every Bandbox includes the album of your choice (from over 100 options) and an issue of our full-color 16-page fanzine, centered around your selected artist. Also, be ready for some occasional additional items thrown into your box!

What’s a fanzine?

The Bandbox artist fanzine is what makes the Bandbox experience extra unique and exclusive. This is a booklet (included with every exclusive color pressing) we put together with the featured artist and typically includes a track-by-track review of the album (from their perspective), in-depth features, rare and/or unseen photos and more! 

How much does shipping cost?

For domestic shipments, the cost typically starts at $4.99 for single LP and increases depending on the size of the order. That includes Alaska, Hawaii and U.S. territories like Guam and Puerto Rico. 

How does Bandbox handle returns and exchanges?

If you receive an order with a damaged LP, jacket or sleeve, Bandbox is happy to offer a free exchange for that respective item if in stock. If the item is out of stock, Bandbox will offer a full refund on the item as long as it is returned to us. Bandbox also offers free returns but will evaluate each case accordingly.

Do you ship internationally?

We sure do! We are shipping internationally with two options:

DHL: All customs, duties, and VAT fees are covered by Bandbox. Shipping speeds will vary between one and four days depending on region.

USPS:  The importer is responsible for paying any relevant customs, duties & taxes to your local postal or tax service.

Can I combine discount codes?

Customers are only allowed to use one discount code per order and codes cannot be applied to product bundles.

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If your question isn't answered above, please email us at talk@bandboxrocks.com! Please allow up to 48 hours for us to respond M-F.